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Monday – Friday 9.00 am to 5.00 pm.

Frequently Asked Questions

Q. How do I book?

A. Bookings are taken via our online booking form which can be found on our web site on the Book Now page.

Q. How far is it to UCC?

A. Seven North Mall is two minutes walk from Music Dept, Psychology Dept, Tyndall Institute, and 8 minutes walk from the main UCC campus.

Q. What other third level colleges are near?

A. Crawford College of Art & Design, Cork College of Commerce, Cork School of Music, St. John’s Central College are all within a 10 minute walk, and CIT is a short bus ride away.

Q. Is there parking?

A. Residents of Seven North Mall are entitled to a residents parking permit from Cork City Council for on street parking on the North Mall and adjacent streets. Apply to the manager for further information.

Q. Is Smoking allowed?

A. No, the entire complex is non-smoking, and all rooms are fitted with smoke detectors.

Q. Are there shops nearby?

A. Yes, there are a selection of shops/supermarkets within 2 minutes walk.

Q. Is there internet access?        

A. Seven North Mall supplies free Wi-Fi access throughout the complex.

Q.  How can I contact management?

A.   The accommodation manager is available from 9.00 am to 5.00 pm Monday to Friday either by telephone on 086-4076890 or by email at info@sevennorthmall.com.  The number to contact management in case of emergency outside of these hours is 086-4076890.

Q. Is there a place for my bicycle?

A. All bicycles can be locked on the covered bicycle racks located in the secure inner courtyard.

Q. Are credit cards accepted?

A. No. The methods of payment that we accept are cheque, bank transfer or cash paid at reception only. 

Q.  How do we get to Seven North Mall from the airport?

A.  You have two options

a)   You can get a Taxi direct costing approximately €15.
b)   You can get a bus into the city centre for approximately €6 and then a taxi to the North Mall for approximately €6.00.

Q. What is your cancellation policy?

A. First Years: A cancellation charge of €50 applies up to 24th August 2017. After this date the full deposit is non-refundable; all cancellations must be made by email.

Non First Years: A cancellation charge of €50 applies up to 27th July 2017. After this date the full deposit is non-refundable, all cancellations must be made by email.

 Q. What if I leave early?

 A.  The booking/security deposit will not be refunded if a student decides to leave before the period of residence is complete. Rent and Utilities payments will only be refunded if the room is re-let.

Q.  Can I deduct booking deposit from rent payment?

A.  No, deposit and rent are two separate payments.

Q. Are there laundry facilities?

A. Yes, every apartment has washer/dryers for laundry facilities. There is no extra charge.

Q. Is there a TV in the apartment?

A. Yes, there is a TV in the sitting room of every apartment, which is supplied with UPC satellite service. There is also a TV point in each bedroom so that you can have your own TV.